FAQ

EVENT RELATED FAQ

HOOKED TOURNAMENT

General info and Frequently Asked Questions!

The address of the venue is:

Sportcentrum Ookmeer
Dokter Meurerlaan 7
1067SM, Amsterdam,
The Netherlands

You can also use this address for pick-ups with Taxi or food order deliveries.
It's also pretty close to Schiphol Airport! :)

The event starts Friday 20th of December 2024 at 14:00 (CET) until Sunday 22th of December 2024 18:00 pm (CET).

Please note: there is also a pre-Hooked session on Thursday 19th of December 2024 from 19:30 pm until 22:00 pm (CET).

Recording the Event in a professional and/or commercial form, including photographing, filming (including drones), making sound and/or image recordings, as well as reprinting and/or copying from the programme booklet, posters and other printed materials is not permitted without the express, prior and written consent of the Organiser.

Yes for sure! We are open to all levels and it's a great place to start and get to know Tricking.

On Saturday we have Saturday Battle Night tickets for everyone who wants to see the top of tricking battle. Tickets give you acces to the venue on Saturday 21st at 18:00.

All other days/times we have spectator tickets available for parents/legal guardians accompanying children under the age of 17.

If you are not a parent/legal guardian of a child under the age of 17 we kindly ask you to buy a regular ticket which gives you a chance to learn some crazy flips!

Spectator ticket prices can be found on our tickets page.

We usually publish our full event program two weeks prior to the event. It will be uploaded to our website and also on our socials!

Find the most actual info about the supermarket here:

There are multiple food delivery services available!

The most popular ones are:

- Thuisbezorgd (TakeAway)
- Uber Eats
- Deliveroo

You can find the nearest ATM at the indoor shopping center Westmarket.

Yes you can! Feel free to participate to your own liking. The venue features an elevator which is accessible upon request. Furthermore we have reserved some additional seating places for the battles on Saturday evening!

Please send us your request by e-mail or by using our contact form:
hello@hookedtournament.com

Keep in mind that we won't be able to honor every visa request and that we need proof of:

Plane tickets (or other ways of transport in and out of The Netherlands)

&

Hotel confirmation & Event ticket
(If you have purchased an Event Ticket you do not need an Hotel confirmation since you have sleeping accommodation at the event)

Lost & founds are managed by the venue Sportcentrum Ookmeer.
Please send an e-mail to: info@sportcentrumookmeer.nl

These items will be held at the venue for a limited time.

Hooked Tournament can under no circumstances be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities.

Please don’t smoke in front of the building. Next to the building on the left there is a place where you can smoke.

This is Amsterdam so yes, if you’re above 18 years old and can hold your smoke! Please make sure you drink enough and that if you feel lightheaded or nauseous get some sugar in! Please DO NOT call an ambulance if someone’s having a bad moment. Just give them some Coca Cola, a bucket and reach out to our staff. We're all for having a good time, just make sure your good time doesn't interfere with the good times of others.

Unfortunately not :(.

We operate with a no refund policy. Organizing our events requires significant upfront investment and coordination, and the irregularity of income makes it challenging to offer refunds. We appreciate your understanding and encourage customers to be sure of their commitment before making a purchase.

You can also check our General Terms and Conditions regarding Refunds.

TRANSPORT & LOGISTICS

Everything you need to know about transport and logistics regarding Hooked.

Click here to navigate your trip to Hooked!

You can call Taxi Central Amsterdam at: +31207777777 or book online: www.tcataxi.nl/en/

We also have Uber in Amsterdam.

You can buy Amsterdam Travel Tickets for unlimited travel across Amsterdam, including transport between Schiphol Amsterdam Airport to the rest of the city. It is easy to use and also cheaper than separate tickets!

TICKETS & PAYMENT METHODS

Check down below for questions about Hooked Gathering tickets!

You can get your tickets here!

Yes, for as long as there are tickets left. We usually sell out some of our tickets so we recommend you to get your tickets online ASAP in order to score yourself a ticket.

The tickets for our events are sold and processed through our ticket service provider Paylogic. They offer a wide range of payment methods such as: PayPal, iDeal, Mastercard etc. You can also pay in cash at the door.

You can find the available payment methods for our online store at the bottom of our website.

HOOKED BATTLES

The much anticipated battles of Hooked.

Only we hold the power of the gods to choose our special guests! Muahahaha!

We start our preliminaries on Friday the 20th December 2024. When our online sign up tool is live, you can sign up here or you can do this the day itself at the venue. More info will be shared in our event timetable.

SLEEPING ARRANGEMENTS

Let's make sure you have a good night's rest.

Here are some hotel suggestions near the venue:

- Corendon Village Hotel
- XO Hotel Blue Square
- Citiez Hotel
- The New West Inn
- The Unbound

Or try Airbnb!

Only our EVENT PACK will give you a bed and a place to sleep at the event. Without an EVENT PACK you will not be able to enter the sleeping area to keep everyone's beds and belonging's safe. People sleeping in other area's of the venue will be asked to leave the premises.

Just make sure you've got your pillow and sleeping bag with you!

We will provide you with a bed if you have an Event Pack. However you'll need to bring:

- Pillow

- Sleeping bag / blanket

- Your childhood teddybear

Our sleeping area is open for Event packs only from Friday 20th of December 14:00 up until Sunday 22nd of December 12:00.

Other area's will close at 18:00.

Store related FAQ

Shipping policy

We are not liable or responsible for any customs or import costs.

We are pirates and we ship worldwide! ☠️

All orders will be processed within 5 working days. Within the netherlands it should take up to 3 - 5 working days for delivery. International orders will take up to 5 - 10 working days for delivery.

With every order you will get a Track & Trace code by e-mail upon order confirmation. 📧

Returns & exchanges

Check out our Refund Policy!